Return & Refund Policy

At Ninety Nine, we pour time, care, and the freshest ingredients into every bottle. Because our juices are freshly cold-pressed and perishable, we do not accept returns once an order has been delivered.

However, your happiness and trust matter to us - always.

✅ Refunds & Replacements

We will offer a refund or replacement if:

• Your order arrives damaged

• You receive the wrong items

• Your bottles are leaking or tampered

• There is a quality concern verified by our team

To request a refund or replacement, please contact us within 24 hours of delivery with:

• Order number

• Photos of the issue

• Description of the problem

📩 WhatsApp: 0336 1340993

Our team will review and respond within 24–48 hours.

❌ No Returns on Fresh Products

Since our juices are perishable, we cannot accept returns due to:

• Taste preference

• Change of mind

• Improper storage after delivery

Please refrigerate immediately upon receiving your order.

🧃 Freshness Guarantee

We proudly craft in small batches - never stored, never compromised. If anything ever feels off, we’ll make it right.

Your wellness journey with Ninety Nine should feel seamless, refreshing, and premium - just like every sip.

Nourish. Naturally